Reservations & Floor Plan

Fewer No-Shows, More Covers You Can Count On

Design your floor plan, manage table availability in real time, and let guests book online. Automated SMS reminders keep no-shows to a minimum, so the covers on your books actually show up.

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How it works

From Booking to Seated, Without the Guesswork

Build your floor plan

Lay out your dining room — tables, sections, capacity — inside the dashboard, matching how your restaurant actually seats guests.

Guests book online

Reservations come in against real-time availability, visible to your whole team the moment they're made.

Automated SMS reminders

Every booking gets an automatic reminder text before the reservation time — no manual follow-up calls needed.

See covers for the week at a glance

One view of bookings and walk-ins together, so you can plan staffing around what's actually coming in.

Why it matters

Reminders Are the Single Biggest Lever Against No-Shows

SMS reminders, not email

Text messages are opened far more reliably than email, and industry data on booking reminders puts the typical no-show reduction from a well-timed SMS reminder in the 30–50% range — in line with what Zamarut Afghan saw.

Nothing for staff to remember

The reminder fires automatically off the booking time — there's no daily call list for a host to work through by hand before service.

From a real dining room

“Automated SMS Reminders Cut No-Shows by More Than Half”

Layla Hassan, Front-of-House Manager at Zamarut Afghan, on the reservation system: guests actually use it, and with automated reminders in place, no-shows dropped by more than half — with covers for the whole week visible at a glance.

Included in every plan — no separate reservations tool or booking-fee percentage.

One floor plan covers both online bookings and walk-in seating.

SMS reminders sent automatically — nothing for staff to trigger manually.

Same dashboard as POS, online ordering, and analytics — no extra login.

Reservations FAQ

Reservations & Floor Plan Questions, Answered

Can guests book a table online?+
Yes. RestroManage includes an online reservation form tied to your real-time table availability, so guests can book without a phone call and your team can see every upcoming reservation at a glance.
How does the floor plan feature work?+
You design your dining room layout inside the dashboard — tables, sections, and capacity — and use it to manage seating and availability in real time as reservations and walk-ins come in.
How do automated SMS reminders reduce no-shows?+
RestroManage sends an automatic SMS reminder ahead of each booking, so guests are less likely to simply forget. Restaurants using this feature report no-shows cut by more than half compared to phone-only bookings.
Does the reservation system work for walk-ins too?+
Yes. The same floor plan view covers both booked reservations and walk-in seating, so staff always have one accurate picture of table availability, not two separate systems to check.
Is there a booking fee or commission on reservations?+
No. Reservations and the floor plan tool are included in your flat monthly RestroManage plan — there's no per-booking fee like some standalone reservation platforms charge.
Do I need a separate app to manage bookings?+
No. Reservations live in the same dashboard as your POS, online ordering, and analytics — one login, one system, instead of a bolted-on booking tool.
Can I set different table capacities for different party sizes?+
Yes. Your floor plan reflects real table and section capacity, so availability shown to guests always matches what your dining room can actually seat.
When is the SMS reminder sent before a reservation?+
Reminders go out automatically ahead of the booking time so guests have a timely nudge without your team having to schedule or trigger anything manually.

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